We’ve got pirates!
First off, we use PinchMedia to track usage on our new game for iPhone and iPod touch, Whack ‘em All. PinchMedia is a fantastic product and has been really great for us to use to track all kinds of metrics related to our app’s usage. They’ve got detailed reports for how many people use your app, for how long, where they’re from, how many crashes they have, etc. It’s also really easy to include in your app. They’ve got great instructions on their site.
Anyway, our download numbers remain about 10 per day even with all of the advertising we’re trying. Well, yesterday our PinchMedia numbers show 400+ new users! We were really excited! Turns out this morning that we only had 12 actual sales (as reported by iTunes Connect on the Apple site). Bummer!!! So, if 400 people are playing and only 12 people paid, something must be up right?
The great guys at PinchMedia, Greg and Jesse (co-founders, CEO and Lead Developer) were gracious enough to troubleshoot the data and found the location of a pirate site letting people download our game for free. So, yesterday, 40 times as many people stole our game than paid for it
You have to look at the bright side here, and that is that there is demand for the game
I’ve sent the folks at the pirate site a letter letting them know who we are and asking them to remove the files, we’ll see what happens
If anyone is interested in tracking down more sites that have our game for free, please do what you can and let me know. I’m willing to provide free (legit) downloads of our game and would be willing to discus other means of compensation